Privacy Policy - Buy Craft Supplies for Card Making and Gifts With The Secret Crafter™

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Nochex Merchant Account

Every effort is made to ensure that prices shown on 'The Secret Crafter' website are accurate at the time you place your order. If an error is found, Secret Crafter will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. If you cancel, Secret Crafter will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.

'The Secret Crafter' does not store customer finiancial details.

At 'The Secret Crafter' we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. Please read on for more details about our privacy policy.

Controllers of personal information

Any personal information provided or to be gathered by 'The Secret Crafter' is controlled by 'The Secret Crafter'

What information do we collect? How do we use it?

· When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and the card's expiry date. This allows us to process and fulfil your orders and to notify you of the status of your order.
· We also ask for your telephone number, which enables us to contact you urgently if there is a problem with your order. For some international deliveries this number may be given to our couriers.
· When you enter a contest or other promotional feature, we may ask for your name, address and e-mail address so we can administer the contest and notify winners.
· We also monitor customer traffic patterns and site usage to help us develop the design and layout of the store.
· We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new 'The Secret Crafter' services and special offers we think you'll find valuable.

How does 'The Secret Crafter' protect customer information?

When you place orders or access your account information, we offer the use of a secure server via PAYAL. The secure server software (SSL) encrypts all information you input before it is sent. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

What about "cookies"?

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as shopping and to store items in your Shopping Basket between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that.

Will 'The Secret Crafter' disclose the information it collects to outside parties?

'The Secret Crafter' does not sell, trade or rent your personal information to others. 'The Secret Crafter' may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mails, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK's Data Protection legislation.

In summary

We are committed to protecting your privacy. We use the information we collect on the site to make shopping at 'The Secret Crafter' possible and to enhance your overall shopping experience. We do not sell, trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties

Your consent

By using our Web site, you consent to the collection and use of this information by 'The Secret Crafter'. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.
Please note that the information you enter may be transferred outside the European Economic Area for the purposes of processing by 'The Secret Crafter' and its affiliates in order to maintain customer accounts for you at 'The Secret Crafter'. Any transfer of personal information outside of the European Economic Area is done in circumstances ensuring that the information is processed only in accordance with this Privacy Policy and the UK's Data Protection Act. By submitting your order, you consent to this transfer. Your personal information may also be used by us and our affiliates to occasionally notify you about important functionality changes to our Web site, new 'The Secret Crafter' services and special offers, we think you'll find valuable.

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